O2 customers unable to get online

O2 customers unable to get online

O2 - which is the second-largest mobile network in the country behind EE - issued a statement saying: "We are aware our customers are unable to use data this morning".

O2 is the second largest mobile operator in the United Kingdom; the company says it has around 32 million connections to its network and also hosts virtual network operators, such as Sky Mobile, Lyca Mobile and giffgaff. Voice calls are working OK.

One of our 3rd party suppliers has identified a software issue in their system. Our technical teams are investigating.

An O2 spokesperson said the network was continuing to investigate the problems.

As a result users have been experiencing issues with 3G and 4G services, with others unable to make calls or send texts.

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Thousands of O2 customers in the United Kingdom have reported problems using data and 4G services.

Engineers are working to fix the issue that has meant customers can not use their mobile data to access the internet and other services on its network.

The Telegraph confirmed that some customers of these other networks were also affected by the outage. Transport information services have also been affected. "We are really sorry and working as hard and as fast as we can to fix this".

The company, the second-largest mobile network in the United Kingdom, said it was investigating the technical fault.

The service was still down for many users at the time of writing and O2 said that it was working to fix the issue "as quickly as possible".

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