Spokane Valley Mall Build-A-Bear location closes line, gives customers vouchers

Spokane Valley Mall Build-A-Bear location closes line, gives customers vouchers

The post went on to say that local authorities were requiring them to limit the lines and crowds due to safety concerns.

Many parents expressed their frustration online that Build-A-Bear had not anticipated the interest in the "Pay Your Age Day" deal or managed the event better.

After many Bonus Club members were turned away at the stores due to overwhelming demand, Build-A-Bear is making vouchers available to members in the USA and Canada who log into their accounts by midnight on Sunday.

Build-A-Bear Workshop released this statement via its Facebook page Thursday.

The customizable stuffed animals range in price from less than $20 for a mini stuffed pet to a $32 Disney Mickey Mouse to $75 for an extra large rainbow bear.

"The response to our Pay Your Age Day event has been overwhelming and unprecedented".

But due to "extreme crowds and safety concerns", the American retailer cancelled the promotion.

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Teddy bears were priced from US$6 (S$8.20) to US$75 on the store's website on Thursday.

Customers who attempted to take advantage of the offer took to social media to report that staff were advising them that they could have to queue for hours.

The Build-A-Bear Workshop in Norwich were forced to shut early after a bargain deal had customers in line for six hours. "I forgot that the mall actually opens early for mall walkers so I think a lot of people got there earlier than we did".

Henry said she had hoped to spend $10 on stuffed bears for her 6-year-old daughter and 2-year-old twins but ended up leaving after promising her daughter mani-pedis and a full-priced bear.

Yep! Your child or children just need to be in the store with you on Thursday.

The company said it was "working to address the situation", saying it would "reach out directly to our valued guests as soon as possible".

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