Samsung is Offering Same Day In-Person Repairs

Samsung is Offering Same Day In-Person Repairs

Samsung has partnered up with uBreakiFix in the USA, vastly expanding the number of Samsung Care-honoring locations to 300 of the dedicated fix shops, with 200 more being added by early 2019. And just in case you are thinking that you might be getting subpar replacement parts for your device, Samsung reassures customers that genuine parts and tools are used to complete repairs, and all technicians are Samsung-certified.

Currently, uBreakiFix has more than 300 locations, but that's expected to expand by almost 200 more by early 2019.

Looking specifically at the release of the new phones, Samsung's attention score (whether someone has heard something about the brand in the past two weeks) has grown by six points since the tail end of February, up from nine to 15 among the general public.

Clearly, Samsung wants to be able to provide quality hardware service without users having to worry about faulty, third-party parts.

Broadcom backs off Qualcomm bid after Trump intervenes
According to a letter from the Treasury, the company has "active sole source classified prime contracts". Broadcom had been gathering support from investors to overturn its target's resistance to a deal.

To learn more about Samsung Care's efforts, visit Samsung.com/us/support, or to schedule an appointment at a Samsung Care authorized uBreakiFix service location visit Samsung.com. Plus, the companies plan to add nearly 200 additional service locations by early 2019.

This is great advertisement from Samsung, since flawless customer support is one of the main reasons iPhone users choose to be loyal to the Apple brand. It won't be free in that case, of course, but Samsung says all repairs from an authorized uBreakiFix store will be warranted for at least 90 days.

"At Samsung, our goal is to provide Samsung Galaxy owners with a customer first care experience that is as innovative as our products", said Michael Lawder, Senior Vice President of Customer Care at Samsung Electronics America.

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