Apple to face Senate questions

Apple to face Senate questions

"We've been hearing feedback from our customers about the way we handle performance for iPhones with older batteries and how we have communicated that process", Apple said.

Senator John Thune, a Republican who chairs the Commerce, Science and Transportation Committee, said in a January 9 letter to Apple Chief Executive Officer Tim Cook that "the large volume of consumer criticism leveled against the company in light of its admission suggests that there should have been better transparency". To make things worse, Apple Inc is now facing questions from United States senate committee on commerce in connection with the row. He noted there has been a "large volume of consumer criticism leveled against the company", suggesting it failed to act in a way most customers would expect it to.

In December, Apple announced it would be dropping the price of battery replacements from $79 to $29 after it was discovered that iPhones were being secretly slowed down as their batteries aged.

In the letter, he demanded to know whether Apple has considered replacing the batteries of affected customers for free, and whether customers who had fully paid for battery replacements were legible for refunds or rebates.

Further, in the letter, Thune also raised questions about Apple's decision to offer battery replacements at a lower price rather than replacing the batteries for free. Apple touts the slowdown as a feature but it was put in place to avoid unexpected shutdowns on the iPhone 6s; something that doesn't appear to have commonly occurred with earlier generation devices.

Just a couple of days after the French government launched an investigation into Apple's practice of throttling iPhones' performance, the USA government is now interested in learning more about this matter as well.

Then John Poole, founder of benchmarking firm Primate Labs, gathered Geekbench data and analysed thousands of iPhones running different versions of the iOS operating system.

Ultra Game Boy from Hyperkin puts Nintendo on notice
While rumors of a "Game Boy Classic" have been around for a while, though, another company might beat Nintendo to the punch. The Ultra GB shares a similar design to the Game Boy Pocket, but it's built with an aluminum body and a front-lit screen.

Consumer criticismApple admitted to slowing down the processors of older iPhones last month.

Those with older versions of the iPhone may have noticed slower performance in their devices after opting to download the iOS 10.2.1 update almost a year ago.

That disclosure played on a common belief among consumers that Apple purposely slows down older phones to encourage customers to buy newer iPhone models.

One analyst has predicted the issue will have a significant financial impact for Apple, as its cheap battery replacement offer may actually cut sales of new handsets by millions of units this year.

In France, an investigation has been opened into Apple for potential deception and "programmed obsolescence".

French authorities are now investigating whether Apple is engaging in a pattern of "planned obsolescence", which is against the law there.

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