Unscheduled landing for Air NZ flight

Unscheduled landing for Air NZ flight

Air New Zealand told Newsroom last night it was "extremely surprised by the two issues experienced this week".

"Customers on this service are now booked to travel on an alternative service today".

Authorities have announced an investigation is underway after engine "abnormalities" on two separate Air New Zealand flights in the space of two days saw two flights forced to return to Auckland shortly after take-off.

The pilot elected to shut down one of the plane's engines as a precaution during flight NZ99 to Narita, Tokyo.

The schedule changes are primarily affecting services to Houston, Shanghai, Buenos Aires and Perth, and the carrier says it is focused on securing replacement aircraft capacity.

The issue stemmed from corrosion and cracking of turbine blades and forced Rolls-Royce to fit new blades on all the 787s operated by Japan's largest airline.

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The TAIC has opened inquiries into both events and will work with Air NZ, the engine maker Rolls Royce and safety regulators in the UK and United States as well as aircraft manufacturer Boeing. "Should the Commission believe that insufficient action is being taken at any time then it has the ability to issue urgent recommendations while its inquiries continue".

Singapore Airlines will operate a mixture of Airbus A380s and Boeing 777-300ERs on the service, while Air New Zealand will use a newly configured 787-9 aircraft.

Customers are encouraged to check this first before calling the airline's contact centre.

Rolls-Royce says that it regrets the disruption caused to Air NZ, and the two parties are working together to restore full operations of the Trent 1000 engines as soon as possible.

During peak months the airlines will jointly operate a total of 35 return services a week between Singapore and New Zealand, including Christchurch and Wellington flights. "At the company's half-year results in August it warned investors to 'expect increased activity in second half related to Trent 1000 maintenance programme to address a number of technical issues", the paper said.

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